Terms and Conditions

Please check your order carefully. Completing checkout is a commitment to pay for your order. Please contact us immediately if you have made a mistake. Comfy Pub Company Ltd

We do not store credit card details nor do we share customer details with any 3rd parties.
We use DOJO to collect and process transaction information. If you have a problem with your order please notify a staff member.

We reserve the right to refuse any order should it be necessary for any reason; refused orders will be refunded by the duty manager at the time of refusal. You have the right to cancel an order up until food preparation is started; depending upon business times this could be as little as a few minutes. Orders can only be cancelled by speaking with the duty manager. Orders cancelled before food preparation is started will be reimbursed using the same method used for payment. Any order cancelled after food preparation has begun will be charged to the customer, and no refund will be given.

The purchasing of any alcoholic beverages must be confirmed by a valid ID upon delivery. If you can not provide valid ID, you will still be charged and evacuated from the premises.

Trooper Bottomless: Your two hours start at the time of your booking. Not in conjunction with any other offers. Excludes bank holidays. One drink at a time. All table must select same package when ordering. Wine House Tipsy: Your 1.5 hours start at the time of your booking. Not in conjunction with any other offers. Excludes bank holidays. One drink at a time. All table must select same package when ordering.